How To Book A Property

How do I secure a booking?
If you are applying for a whole house it must be booked as a group (e.g. 4 people for a 4 bed house). Individual rooms are also available in shared houses.
Each member of the group must do the following:
  1. submit a completed Tenancy Application Form
  2. bring proof of your right to reside in the UK  : Passport OR two from the following :  birth certificate, current driving licence, letter from the University confirming your acceptance on a current/future course, wage slips from a UK based employer within the last 6 months. Only original documents will be accepted.
  3. provide a non returnable Booking Payment of  £50 (excluding current tenants)
  4. sign the Tenancy Agreement.
  5. provide proof of ID to satisfy the needs of the Right to Rent legislation, to confirm your eligibility to live in the UK. For example: single documentation including passport OR dual documentation combinations including driving licence and letter from a university establishment. For further guidance :
  6. submit a completed Guarantor Form with proof of guarantor's signature & address
Charlestown Student Properties reserves the right to terminate the Tenancy Agreement if one or more of the Tenants signing the Agreement fail to comply fully with the Booking Conditions.
Am I locked into the Tenancy Agreement straight away?
No. A 'cooling off' period of 7 days (from the date of the first signature on the Tenancy Agreement) is permitted for all Tenancy Agreements signed before 8th January 2018. After that date a 72 hour cooling off period is permitted.  If you change your mind for any reason within these timescales  the whole group will be released from the Tenancy Agreement.
Why do I need a Guarantor?
The purpose of the guarantor is to guarantee rent payments and observation of the terms of the Tenancy Agreement. The Guarantor must be working and living in the United Kingdom. Charlestown Student Properties Ltd reserves the right to carry out credit checks and/or request references on tenants and/or guarantors.
Do I have to pay a Damage Deposit?
Yes. A damage deposit of £200 is due by the start of the tenancy. This will be returned to you after the end of your tenancy subject to a final property inspection and any payments outstanding.
When is the rent due?
The rent is due each month in advance.
You can pay by standing order, debit/credit card, online transfer or in person in our office.
Will I be responsible for a housemate's rent if they can't pay?
When all members of the group have signed the Tenancy Agreement we will issue you with an Addendum document. This will formally limit your individual liability to that of your own rent payments, unless otherwise agreed.